Returns & Exchanges

At Garneau, we are committed to your performance and satisfaction; if your gear doesn't meet your expectations, you can return it within 30 days of purchase. Items must be in original, unworn condition with all tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Securely place the items in their original packaging, ensuring all labels and hangtags are intact to maintain eligibility.

• 3.
  Label and Ship

  Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at the designated carrier location.

• 4.
  Inspection and Refund

  Once our warehouse team inspects your return for quality assurance, we will process your refund to the original payment method within 5-7 business days.